TREAT YOUR FRONTLINE as a strategic advantage

The best companies don't just fill roles—they invest in people. Your frontline talent drives your customer experience, operational efficiency, and long-term loyalty. Investing here pays off—big.

When your people feel supported, they thrive. We make that happen.

We offer over 100 Support services specifically designed to help frontline workers be well supported in their life and work so they can achieve economic Advancement.

Support services that help take care of the life stuff that can get in the way of an employee shining.

Support services that empower your employees to do their best work.

Support services that unlock the potential of your team with opportunities to level up.

WHY SUPPORT

SUPPORTING your team is good for business

HAPPY EMPLOYEES SHINE

It’s a simple and powerful idea. Well supported employees deliver results and outperform their less supported peers. It’s obvious to customers that happy employees shine.

CREATE TOP PERFORMERS

Most companies try to find top performers by recruiting them. Instead, bright companies are creating top performers by supporting their internal team.

TURNOVER EATS PROFITS

Turnover is highest for most companies where it hurts the most - your frontline teams. Turnover costs $14,000 per worker every year in lost profits.

DRIVE MORE PROFIT

The simplest way a business can unlock more profit is by having more top performers on their team. Support creates top performers.

SUPPORT IS GOOD BUSINESS

Everyone tells their family and friends when they work somewhere they love. Communities vote with their dollars. Help them vote for you.

be the best place to work

Every company can become the place where everyone wants to work. Deliver great support and the word will get out.

SUPPORT

We specialize in delivering the support your team needs so they can shine.

LIFE

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THERAPY

Happy and healthy workers are successful workers. 

Legal Aid

Support with minor legal issues helps remove headaches.
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BENEFITS

Great benefits improve retention of your best performers.

FINANCIAL LITERACY

Financial knowledge makes for happier employees.
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STRESS REDUCTION

Hmm... awfully hard to shine when you're stressed.

FOOD

1 in 7 minimum wage workers is food insecure.
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HOUSING

Security at home leads to success at work.

UTILITIES

Keep the lights on = keep employees at work.
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PROGRAMS & GRANTS

Access to resources drives loyalty and high performance.

WORK

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ISSUE w/ COWORKER

Reduce conflicts and increase customer satisfaction.

ISSUE w/ MANAGER

Conflicts lead to missed shifts and higher turnover.
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ATTENDANCE

Regular attendance = higher customer satisfaction and profit.

SCHEDULE

Schedule conflicts make it hard for anyone to shine.
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FEEDBACK

Immediate feedback is crucial for performance improvement.

ASSISTANCE

Get help when you need it.
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REWARDS

Reinforce desired actions and drive better results.

PERKS

Offer special benefits and everyone becomes a top performer.
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TRAINING

Tailored skill development helps employees become the best version of themselves.

TIPPING

Enable tipping = engage employees.

ECONOMIC ADVANCEMENT

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CREDENTIALS

Recognize the new skills and talents with recognizable credentials.

CERTIFICATIONS

Help workers acquire the skills that unlock a career they dream about.
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BADGING

Adding microcredential badges delivers constant growth for employees.

CAREER COACHING

Coaching can bring out the best in employees and unlock a career they love.
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CAREER PATHWAYS

Exposure to careers drives desire to upskill and advance.

CAREER READINESS

Ensure employees are ready on Day 1.
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JOB HUNTING

Outplacement & internal pathways leads to high employer NPS.

ADVICE

Career advice when employees need it.
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GOAL SETTING

Smart goals = smart employees who achieve results.

CHILDCARE

On demand care helps employees focus on work.

Transportation

Last minute rides leads to less absenteeism.

COACHING

More support unlocks more success. 

HEALTHCARE

Healthy workers miss fewer shifts.

IMMIGRATION

Support with status is highly valued and appreciated.

LIFE SKILLS

Key skills enable success at home and at work.

ADVANCEMENT

Retain top performers with opportunities to advance.

CAREER EXPLORATION

Employees want to advance - show them the pathways.

SKILLING

Upskilling creates engaged employees who deliver everyday.

DIAGNOSTICS

Identify potential and unlock employees who shine.

MENTORING

Access to those who have been there creates more connected employees.

INTERNAL PATHWAYS

76% of frontline workers would stay if they saw a path to advance.

“We have seen a remarkable increase in employee retention since implementing Escalate's SUPPORT services. Their expertise is unparalleled.”

CVS