Employee Support Is Good Business
Support your workers and protect your company finances in one app.
Escalate is 24/7 support for frontline workers, built to get them to work on time, every day.
See how it works
A simple conversation makes all the difference.
No forms and no phone calls. Human support, reachable around the clock. Offering practical help in the most critical moments.
The real cost
To the business, it’s a small cost. To the worker and their family it’s everything.
$14,000
Lost in profit for every hourly worker who quits, every year.
20%
Of their pay is what workers give up to escape a schedule set at short notice.
2 in 3
Get less than two weeks' notice of when they work. Half of them get less than a week.
6 in 10
Went without something they needed last year. Food, rent or medical care.
1 in 7
Minimum wage workers is food insecure. Hard to focus at work when you are hungry.
62%
Would stay with an employer who shows them a path to advance.
2 min
From a request to support arriving.
One place for every kind of help
Support your team in the critical 30 to 90 minutes before the shift begins
Most call-outs start with something practical going wrong in the hours before a shift. Escalate handles it while there is still time, so the shift happens.
Transportation
A ride when the car will not start, the bus does not come, or the lift falls through.
Food
Help with groceries when the money runs out before payday.
Childcare
Last minute support when school closes or childcare falls through.
And plenty more besides, from time with a coach to questions about what an employer already offers. See everything Escalate covers
How it works
Help arrives before work is missed
The majority of workers don’t plan to miss a shift. When they do it often comes down to very real challenges: Transportation to work fails last minute, childcare falls through or days of going hungry take their toll.
Your team connects
Workers reach Escalate from their phone through a simple chat interface. Sharing details about their situation with a real human.
We support them
We match them to the right support fast. Be it a ride to work, help organizing childcare or simple food gift cards.
They do their best work
Fewer call-outs, lower turnover and increasing motivation. Your best people being able to focus on doing their best work.
From the pilot
We knew they didn’t want to just stay home just to stay home. There’s a reason behind it. So, we asked them what’s going on. Transportation. Childcare fell through.
Imani FordMcDonald’s owner-operator, seven restaurants in Prince George’s County, Maryland
Why it pays off
Call-outs are rarely a choice. They happen when unforeseen things happen to people, leaving them stuck. Escalate is the fallback that keeps your team whole.
Treat your frontline as a strategic advantage
Supporting your team is good business.
Every call-out you prevent and every employee you keep is money preserved and a person kept stable.