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Get support

Real help, right when
you need it.

Escalate helps employees work through the everyday challenges that can get in the way of a shift, from transportation and childcare to food, healthcare, stress and benefit questions. Every conversation is private, practical and handled by a real person.

Reach us at any hour by phone or text, or start a conversation in the Escalate Support App. Choose whichever option is easiest for you, and our team will help find the right next step.

Escalate support line

1-877-455-1299

Available 24/7/365 for employees to call or text for support.

Support options

Choose the way that works for you.

Phone

Call and speak directly with one of our coaches on the support team.

SMS

Text the support line and get help from wherever you are.

Support App

Use Escalate on the web or download the mobile app.

Escalate Support App

Support in your pocket.

Access the Escalate Support App on the web or download it from your device’s app store.

Download on the App Store
Get it on Google Play

Use it in any

Web browser

Email support

coaches@escalateusa.com

Escalate sales line

1-877-780-9855