Escalate Media
A worker asks for help before the shift, and the operator avoids a call-out
Escalate exists to get a worker past whatever stopped them reaching work that morning, and that is also what keeps the operator's shift covered. Sean Segal…
September 17, 2026
In the newsHow a McDonald’s operator avoided call-outs with Escalate
NPR spent a morning across seven McDonald's restaurants that use Escalate to prevent call-outs before they happen.
August 17, 2026
Press releaseHNF McDonald’s Pilots New Frontline Worker Support Model in Maryland Using Escalate Platform
HNF McDonald's launched an employee support program across seven Maryland restaurants using Escalate, offering 24/7 access to coaches, emergency transportation, and food and financial resources.
November 20, 2025